Yes, full-priced items can be returned within 14 days of receiving your order, as long as they are unworn, in original condition, and returned with all packaging.

We cannot accept returns on:
- Earrings (for hygiene reasons)
- Engraved or personalised items
- Solid gold or bespoke made-to-order pieces
- Sale and promotional items

We offer refunds (to your original payment method, excluding shipping costs) or store credit (valid for 12 months). We don’t process direct exchanges — store credit gives you the freedom to re-order at your pace.

Return shipping is the customer’s responsibility unless the item is faulty. Please use a tracked service.

Yes. Every SUNDAH piece is covered by a 6-month manufacturing warranty. This covers faults in materials or workmanship. It does not cover normal wear and tear, accidental damage, exposure to water/chemicals, or third-party repairs (which void the warranty).

Simply email us at support@sundah.com.au with:
- Your order number
- Whether you are requesting a refund, store credit, or warranty claim
- Photos of the item (if relevant)
- A short description of the reason or fault

- Standard Shipping: $7.95 AUD (2–6 business days)
- Express Shipping: $9.95 AUD (1–3 business days)
- Free Shipping: On all orders over $150 AUD

At this stage, SUNDAH ships within Australia only. If you’re outside Australia and would like to order, please email support@sundah.com for a custom shipping quote.

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). During peak times (e.g. Black Friday or new launches), processing may take slightly longer.

Once your order has shipped, you’ll receive an email with a tracking number. Didn’t receive one? Check your junk folder or email us at support@sundah.com.

Once we hand your order to the carrier, it is their responsibility. SUNDAH cannot refund or replace items once marked “delivered,” but we’ll always do our best to help you liaise with the carrier.

SUNDAH pieces are crafted in 14k gold vermeil — a thick layer of gold, at least 2.5 microns, over a base of solid sterling silver. This is a far higher standard than typical gold-plated jewellery, which often uses a flash of gold over brass. The result? A richer glow, lasting durability, and pieces made to be lived in.

With care, your jewellery will stay radiant. All metals naturally patina with time, but regular polishing and storing your pieces in their pouch will keep their shine. We see it as part of the ritual — tending to what you treasure.

Yes. You can explore and try on our pieces in person at Wild Forager, our florist and lifestyle store in Freshwater, NSW. It’s the home of SUNDAH — a place where you can see, feel, and connect with the jewellery before bringing your talisman home.

SUNDAH pieces are crafted in 14k gold vermeil — a thick layer of gold, at least 2.5 microns, over a base of solid sterling silver. This is a far higher standard than typical gold-plated jewellery, which often uses a flash of gold over brass. The result? A richer glow, lasting durability, and pieces made to be lived in.

Yes. Every gemstone we use is genuine and carefully chosen for both its natural beauty and its energetic qualities. We work in small batches, with ethically sourced stones — meaning no two pieces are exactly alike.

• Store in a pouch or box when not in use
  
• Avoid contact with water, perfume, and harsh chemicals
  
• Gently polish with a soft cloth to restore shine
  

A little care ensures your piece will glow for years to come.

• Store in a pouch or box when not in use
  
• Avoid contact with water, perfume, and harsh chemicals
  
• Gently polish with a soft cloth to restore shine
  

A little care ensures your piece will glow for years to come.

Our designs are born in Australia and crafted in partnership with skilled artisans in Australian & India who share our values of quality, ethics, and care. Each piece passes through careful hands before it reaches yours.

Yes — our pieces are designed for everyday wear. To protect longevity, we recommend removing them before swimming, exercising, or heavy-duty tasks. Treat them like the talismans they are.

SUNDAH jewellery is created not just to adorn, but to transform. Each piece is a talisman, infused with intention, gemstones, and symbols that carry meaning across time. Unlike many brands that rely on synthetic stones, we work only with genuine, ethically sourced gemstones — chosen for both their natural beauty and their energy. Our mission is to weave ritual into the everyday — jewellery that doesn’t just shine, but calls you back to your own radiance.